Vicky Kontogiannis is a dynamic healthcare IT and operations leader with over 15 years of experience driving innovation at the intersection of clinical systems, revenue cycle management, and enterprise technology. As Director of Informatics at a large health network, she oversees the daily IT operations for two major hospitals and a wide network of affiliated health centers, leading strategic initiatives that optimize Epic EHR systems and streamline revenue cycle workflows.

Known for her deep expertise in Epic Systems and healthcare operations, Vicky has spearheaded transformative projects, including enterprise Epic upgrades, disaster recovery migrations to AWS, and the integration of AI-driven coding tools. Her efforts have consistently led to measurable improvements in performance, compliance, and patient care outcomes.

Vicky’s approach combines technical knowledge, operational strategy, and a strong focus on collaboration across clinical, IT, and financial teams. She holds a Bachelor of Science in Biology from Adelphi University and is a Certified Professional Coder (CPC), with multiple Epic certifications across clinical and revenue domains.

When she’s not leading large-scale system improvements, Vicky enjoys mentoring future healthcare leaders and staying at the forefront of health tech innovation.